Refund Policy
Last updated: June 18, 2026
We want you to be satisfied with NovaDraft. This Refund Policy explains when and how you can request a refund.
1. 14-Day Money-Back Guarantee
If you are not satisfied with a paid subscription, you may request a full refund within 14 days of your initial purchase. This applies to the first payment of a new subscription.
2. How to Request a Refund
Email [email protected] from the address associated with your account within the 14-day window and include your order details. Refunds are issued to your original payment method via our payment provider, Lemon Squeezy.
3. Cancellation & Renewals
You can cancel your subscription at any time from your billing settings. Cancellation stops future renewals; you keep access until the end of the current billing period.
Renewal payments (after the first period) are generally non-refundable. If you do not wish to renew, please cancel before your renewal date.
4. Exceptions
Refunds outside the 14-day window are at our discretion. We may decline refunds in cases of clear abuse of the Service or violation of our Terms.
5. Chargebacks
If you believe a charge is incorrect, please contact us first so we can resolve it quickly, rather than filing a chargeback.
6. Contact
Questions about refunds? Email [email protected].