Refund Policy

Last updated: June 18, 2026

We want you to be satisfied with NovaDraft. This Refund Policy explains when and how you can request a refund.

1. 14-Day Money-Back Guarantee

If you are not satisfied with a paid subscription, you may request a full refund within 14 days of your initial purchase. This applies to the first payment of a new subscription.

2. How to Request a Refund

Email [email protected] from the address associated with your account within the 14-day window and include your order details. Refunds are issued to your original payment method via our payment provider, Lemon Squeezy.

3. Cancellation & Renewals

You can cancel your subscription at any time from your billing settings. Cancellation stops future renewals; you keep access until the end of the current billing period.

Renewal payments (after the first period) are generally non-refundable. If you do not wish to renew, please cancel before your renewal date.

4. Exceptions

Refunds outside the 14-day window are at our discretion. We may decline refunds in cases of clear abuse of the Service or violation of our Terms.

5. Chargebacks

If you believe a charge is incorrect, please contact us first so we can resolve it quickly, rather than filing a chargeback.

6. Contact

Questions about refunds? Email [email protected].